Support & FAQ

We're here to help.

 

Shipping

We offer free shipping within the U.S. Orders are made to order, so please allow for production time before your pair ships.

 

Returns & exchanges

We offer easy 14-day returns, plus a 30-day money-back guarantee on every order. If your shoes aren't right for you, contact us and we'll make it right.

 

Sizing

Not sure about your size? Message us via chat or through our Contact page and we'll help you find the right fit.

 

Order questions

For anything about an existing order, payments, or your account, reach out any time through our live chat or the Contact page and our team will get back to you.